Senior Living Community in Wilmington, Delaware, Earns Silver Level Award for Heartfelt Connections Program-A Memory Care Program

June 24, 2024 | Blog | Reading Time 2:00 Minutes

Shipley Living, a full-service, rental continuing care retirement community in Wilmington, Delaware, has received the prestigious Silver Level Award for Heartfelt Connections-A Memory Care Program.

Heartfelt Connections is a nationally recognized program developed by Life Care Services ® (LCS) that manages Shipley Living senior living. LCS is the third largest operator of senior living communities in the United States.  Heartfelt Connections is among LCS’s Signature Experiences.

The Silver Level Award for Heartfelt Connections signifies Shipley Living’s commitment to providing a high level of care and support for residents with memory loss.

“Heartfelt Connections makes a true difference in the lives of residents with Alzheimer’s disease and other forms of dementia. The person-centered approach of the program focuses on ensuring that each resident maintains their individuality and sense of purpose and engagement,” said Eric Boide, executive director of Shipley Living.

He continued, “The staff in every department at Shipley Living is trained and committed to Heartfelt Connections. This includes not only caregivers and nurses but also team members in activities, dining and housekeeping. The result is that every team member interacts with the residents in a way consistent with the guidelines of Heartfelt Connections.”

As Shipley Living is increasingly integrating Heartfelt Connections into all aspects of the community, Boide said he is proud of the team for having earned the Silver Award. “It is a testament to how well everyone is striving to, and in fact succeeding at, enhancing the lives of people with memory loss with loving care and meaningful programs and activities,” he said.

Shipley Living

Nestled in a vibrant neighborhood in Wilmington, Delaware, Shipley Living is a full-service, rental, continuing care retirement community offering carefree independent living, the helping hand of assisted living, and comprehensive skilled nursing. Shipley Living is managed by Life Care Services®. For additional information, visit or call 302/387-4832.